Country Protection Program Manager (Ukraine)powrót

Polish Humanitarian Action (PAH) is currently looking for a Country Protection Program Manager. 

General information: 
Organization: Polish Humanitarian Action (PAH), Warsaw-based international non-governmental organization with a representation office in Ukraine; 
Position: Country Protection Program Manager 
Location: Kyiv 
Job terms: Full time 
Type of employment: Full time 
Starting date: ASAP. 

Position Summary 

The Protection Program Manager (PPM) will be responsible for managing the current MHPSS team and the establishment of the GBV and CP sections. The PPM will provide overall leadership and management of the multi-donor, integrated Protection programs on the country level. S/he will be responsible for the direct implementation of the program and will provide regular technical support and monitoring visits to all program areas to ensure that interventions take into account international best practices, and are appropriately meeting the needs of survivors in target communities. The PPM will ensure objectives are on track, work plans are in place, and program progress is on track. This position is responsible for programmatic resource development and overall strategic direction of protection programs, including the later transition from emergency to longer-term programming. 


  1. Program Management:
  • Overall supervision and successful implementation of protection program 
  • Coordinate with other sectors and departments to ensure that synergies are in place and meaningful integration of sectors and complementarity of services. 
  • Evaluate activity progress (implementation plans, action plans, on-track/off-track assessments etc.) and determine necessary actions to address potential delays and issues. 
  • Participate in regular grant review meetings to monitor program progress, including indicator tracking, and spending, and mitigate any potential under/overspending. 
  • Design and follow up the projects’ procurement plans in close coordination with logistics department. 
  • Ensure all positions are filled, any vacancies are posted, and HR procedures are followed for new hires 
  • Draft and finalize relevant reports in collaboration with the Grants Manager; provide program reports that are timely and meet institutional and donor requirements. The PPM is ultimately responsible for all relevant donor reporting for the Programs. 
  • Represent PAH at relevant stakeholder or coordination meetings, especially cluster meetings, and maintain a positive, continuous, and visible presence. 
  • In collaboration with the Grants Manager, organize and lead program kick-off meetings, grant review meetings and grant closeout meetings and lead in the development and oversight of the PAH Project Implementation Tool. 
  • Ensure compliance with Donor and PAH policies and procedures relevant to the program implementation. 
  1. Program Development:
  • Keep her/himself informed about the humanitarian needs of populations affected in Ukraine, and regularly share information with the Head of Program. 
  • participate in the proposal development/budget modification process, in consultation with the Grants Unit. 
  • In coordination with the MEAL team, ensure a high-quality implementation and documentation of results and impact, including lessons learned, for protection programming. 
  • Contribute to the development of SOPs (program and operational), and ensure they are implemented in line with PAH and donor procedures 
  • Identify gaps and make adjustments to programming to ensure PAH is meeting targets and being responsive to new protection needs in the area. 
  1. Partnership:
  • in coordination with the partnership department, develop and maintain strategic relationships with local partners. 
  • Act as program focal point for the coordination with the implementing partners. 
  • Follow up the partners’ workplans and ensure a successful implementation towards achieving the projects’ objectives and targets. 
  • Provide a continuous review of the partners performance and implementation. 
  • Review and provide structured feedback on the partners submitted reports. 
  1. Staff management:
  • Overall supervision of protection program staff in Ukraine offices and regularly review work plans and implementation plans to ensure successful implementation of the projects activities. 
  • Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions 
  • Supervise, train, and coach direct reports by developing clear and time-bound goals and objectives, following up on progress, providing regular and constructive feedback, and conducting performance appraisals, and ensuring the direct reports are applying the same for their own direct reports. 
  • Ensure that capacity plan is in place and work closely with the HR to ensure training opportunities are identified and utilized (both internal and external) based on the needs. 
  1. Safeguarding
  • Uphold and promote PAH commitment to ensuring the safeguarding and safety of the vulnerable communities we serve. 
  • Consistent with PAH safeguarding and protection policies, ensure all people who come into contact with PAH are as safe as possible. 
  1. Other duties:
  • Consistently and proactively monitor/assess the safety and security of field teams, promptly reporting concerns or incidents to Head of Programs and liaising with other external parties as required to maintain/enhance the security environment. 

Other duties as assigned by the supervisor to enable and develop PAH programs 

The successful candidate will be selected based on the qualification requirements described below: 

This position will require a demonstrated ability to achieve results in a demanding and fast paced environment. 

  • University Degree or equivalent in social work, health (MPH), psychology, social science, humanities or other related degree or demonstrate strong comparable work experience in relevant sector 
  • Minimum of seven years of professional experience leading, managing, and implementing emergency response programs in protection programming in a conflict setting; 
  • Demonstrated experience in management of protection programming; 
  • Good experience in the implementation of MHPSS, GBV and CP response. 
  • Program development experience with a focus on integrated programming. 
  • Demonstrated background and knowledge of major humanitarian donors particularly BHA, UNICEF, WHO, ECHO, UNOCHA, UNFPA. 
  • Excellent interpersonal, communication, public speaking, and strategic planning skills required; 
  • Fluent English speaking, writing, and comprehension skills required. 
  • Demonstrated ability to manage multiple priorities, deadlines, and tasks efficiently; 
  • Strong budgeting and budget monitoring skills including a high level of proficiency with MS Excel. 
  • Demonstrated experience in successfully managing a multicultural team, and a commitment to capacity building. 
  • Previous experience in child protection programing, including psychosocial support for children, and good understanding of Unaccompanied and Separated Children specific needs preferred. 
  • Demonstrated experience in grant management, budgeting and proposal writing 
  • Previous experience in partnership with local organization, providing capacity building and coaching and collaborating on project design and implementation. 
  • Previous experience supervising and managing a multi-disciplinary team in a cross-cultural setting 
  • Previous experience in emergency preparedness and response 
  • Demonstrated experience in capacity building and mentoring of national staff. 
  • Excellent time management skills and resourcefulness with strong attention to detail; 

Demonstrated experience of upholding humanitarian principles and actively engaging the most vulnerable communities. 

What PAH offers: 

  • Work experience with professional and flexible international NGO, which is one of the largest NGOs in the Central-Eastern Europe; 
  • Work in a dynamic and motivated team; 
  • Possibility to contribute to the development of protection programming of PAH; 
  • Psychological Support Package; 
  • Competitive salary. 

For expatriate Staff, PAH offers the following additional benefits: 

  • Free accommodation; 
  • R&R benefit; 
  • Flights home covered at the beginning and at the end of the deployment and every 3 months. 

How to apply 

Please fill in the online application form and submit your short resume (max.2 pages) and cover letter in English no later than March 27 2023. 

Due to the urgency to fill the post, applications will be reviewed on a rolling basis. PAH reserves the right to close the job opening before the deadline. 

Please note that only short-listed candidates will be notified. 

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