Operations Manager in Yemenpowrót

About Polish Humanitarian Action (PAH):

Polish Humanitarian Action’s (PAH) is an INGO with a mission to make the world a better place by promoting humanitarian values and alleviating human suffering caused by armed conflicts and natural disasters. We provide humanitarian aid in places where humanitarian crises occur. Our support reaches foremost the most vulnerable: women, children, elderly, disabled, refugees and internally displaced persons (IDPs). In our work we honor the principles of: humanity, impartiality, neutrality and independence. We provide aid regardless of nationality, race, religion, social standing or views. We do not engage in political or religious disputes, and do not take sides with any actors in a conflict. Since 1992, we operated in almost 50 countries, reaching 10,8 million people in need. Currently, we run longterm missions in: South Sudan, Somalia, Kenya, Ukraine, Iraq and Yemen. Our Headquarters are based in Warsaw, Poland. For more information, please refer to:

About PAH Yemen Mission:

PAH Yemen Mission has been established in July 2019 in South Yemen and since then provided humanitarian assistance to over 70.000 beneficiaries in Aden and Lahj Governorates in Yemen, as well as to Yemeni refugees in Djibouti. Our current interventions respond to insufficient access to primary healthcare, and sexual and reproductive healthcare, food insecurity, epidemic outbreaks, including cholera and COVID-19, in primarily Health & WASH interventions targeting 140.000 beneficiaries.

 PAH Yemen Mission is looking for an Operations Manager (international position)

[please note that this position is subject to successful fund approval] 

Position: Operations Manager

Location: Aden, Yemen with travels inside Yemen

Type of work: Full time

Estimated start date: October 2020


Position reports to: Head of Mission

Position supervises: Mission’s Operations staff (Admin, HR, Logistics, Finance & Accounting Officers)

Other staff interactions: Mission’s Programmes staff (WASH & Health Programme Officers, MEAL Officer, Field Assistants), HQ Programme Coordinator and other relevant HQ support staff


Operations Manager role leads the Mission’s operational activities, manages and oversees smooth implementation of all supporting functions of PAH Yemen Mission humanitarian interventions.


Job responsibilities:

  • Management of the Operations staff (finance & accounting, HR, logistics, administration) in delivery of quality, efficient and cost-effective services – leadership, capacity-building, technical support and quality assurance
  • Revision and/or formulation of policies and overseeing their implementation
  • Ensuring compliance with local and international laws
  • Ensuring compliance of all PAH and donor policies, procedures and standards
  • Liaising with Head of Mission to make decisions for operational activities and set strategic goals
  • Supporting project proposal development
  • Monitoring of operational environment, including changes in local laws, policies and procedures
  • Ensuring efficient, timely and transparent HR and logistics process on the mission
  • Managing of financial resources, including budget planning and analysis, cash forecasting, financial reporting



  • Master’s Degree in International Development, Humanitarian Assistance, Management, Finance or any other related field required*
  • At least 2 years of field experience in implementation of humanitarian programmes / supporting humanitarian operations*
  • Previous experience in conflict or post-conflict setting highly desirable
  • Previous experience in staff management in cross-cultural environment required, including capacity building, training and facilitation skills
  • Solid understanding of financial systems, including budgeting and budget analysis experience (previous experience in finance management highly desirable)
  • Knowledge of logistics, hr and office administration procedures
  • High resilience to stress, ability to work effectively under pressure in a hardship duty station
  • Ability to perform and oversee multiple tasks concurrently
  • Excellent communication and interpersonal skills
  • Strong planning and organizational skills
  • Strong sense of personal and professional integrity
  • Strategic mindset, strong analytical and problem solving skills
  • Languages: Full proficiency (C1) in spoken and written English required, knowledge of Arabic will be an asset
  • Proficiency in MS Office package


*Additional years of professional experience may substitute for some education; additional education may substitute for the experience


What we offer:

  • A full time position with a probationary period of 3 months
  • Free cost of accommodation in a shared guesthouse in Aden and in the field locations
  • Annual leave of 26 working days and 5 additional days of free leave
  • Flights home covered every 3 months
  • Medical insurance

How to apply:

Please submit your application your CV (max.2 pages), a cover letter in English (max. 1 page), and contacts for three professional references, no later than 19/09/2020. Please note that only the candidates shortlisted for the next stages of the recruitment will be notified.

Dane są podawane dobrowolnie, ale są konieczne do przekazania darowizny za pośrednictwem PayU.
Darowiznę można przekazać także bez pośrednictwa PayU za pomocą przelewu tradycyjnego, sprawdź numer rachunku tutaj.